Wabi — Deposits & Policies

Deposit Rules

Deposit type

Fixed amount

$

Require deposit for

All bookings

Large parties (above threshold)

Uses the large party threshold from Booking Rules

Peak hours

Weekends

Special dates

Deposit timing

Credit Card Holds

Require credit card on file

Hold a card without charging — charge only on no-show or late cancellation

Hold amount

$

Require for

All bookings

Large parties

New guests

Guests with no-show history

Specific days only

Only require credit card on selected days — no barrier on quiet days

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Card hold expiry

Cancellation Fees

Charge cancellation fee

Charge a fee for late cancellations

Fee type

Fixed fee

$

Apply when cancelled within

Only charge fee for cancellations within this window

Waive for

First-time cancellation

VIP guests

Rescheduled (not cancelled)

Specific days only

Only charge cancellation fees on selected days

Mon

Tue

Wed

Thu

Fri

Sat

Sun

No-Show Fees

Charge no-show fee

Automatically charge guests who don't arrive

Fee type

Fixed fee

$

Waive for

First-time no-show

VIP guests

If cancelled within grace period

Grace period

minutes

Specific days only

Only charge no-show fees on selected days

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Refund Policy

Allow refunds

Full refund window

Cancellations within this window get a full deposit refund

Partial refund

Partial refund percentage

%

Partial refund window

Refund method

Processing time

Special Event Pricing

Enable special event deposits

Set custom deposit amounts for holidays and special events

Valentine's Day

14 Feb $75 per person Non-refundable

New Year's Eve

31 Dec $150 per person Non-refundable

Mother's Day

10 May $50 per person 50% refundable

Default special event settings

Deposit type: Per person

Refundable

Applied to new special events by default

Payment Methods

Accepted for deposits

Credit card

Debit card

Apple Pay

Google Pay

Payment processor

Connected: Stripe Change

Currency

Guest Communication

Deposit confirmation template

0 characters

{amount}Deposit amount charged {venue_name}Restaurant name {date}Reservation date {time}Reservation time {guest_name}Guest's name

Cancellation fee notification

0 characters

{fee_amount}Fee amount charged {venue_name}Restaurant name {refund_info}Refund details if applicable

Refund confirmation

0 characters

{refund_amount}Refund amount {processing_time}Expected processing time {venue_name}Restaurant name

Generated Policies

Auto-generated from your settings above. Edit if needed. These appear on your booking widget, confirmation emails, and guest-facing communications.

Cancellation policy Regenerate

No-show policy Regenerate

Deposit policy Regenerate

Refund policy Regenerate

Policy display

Show on booking widget

Guests must accept policies before confirming a reservation

Include in confirmation email

Relevant policies included at the bottom of booking confirmations

Include in SMS confirmations

Short policy summary appended to SMS (adds ~1 segment)

Wabi platform terms

Standard booking platform terms that protect your venue. Guests agree to both your policies and Wabi's terms when confirming.

Wabi Booking Terms & Conditions

Last updated: February 2026

Preview

Widget consent preview

By confirming this reservation, I agree to the cancellation policy, deposit policy, and Wabi Terms & Conditions.

This is how the consent checkbox appears on your booking widget

Reservation Controls