Reservation Controls

Friday, 13 February 2026
Unsaved changes
Floor Plan & Tables
Booking Rules
Pacing
Waitlist
Deposits & Policies
VIP & Access
Widget
SECTIONS
Upcoming Arrivals — Next 2 Hours
Sections Management
Define your venue's physical sections and their properties
Floor Plan Editor
Visual table layout — click to select, click grid to place new tables
Table Configuration
Complete table inventory across all sections
Table # ⇅ Section ⇅ Seats ⇅ Shape ⇅ Combinable ⇅ Status ⇅ Actions
Table Combinations
Define which tables can be joined to seat larger parties
Combination Rules
Max tables per combination
Auto-suggest combinations for large parties
Allow online booking of combined tables
Minimum party size for combo
Buffer time for combo setup
minutes
Weekly Flow & Day Overrides
Baseline
Your Weekly Flows
Set once, runs forever. This is how your restaurant operates every week unless you add an override.
Day Overrides
Exceptions to your weekly pattern. If no override exists, your weekly pattern applies.
Override
Closed
Holiday
Selected
Public Holidays
Custom Closures
Pacing
Controls how many guests can be seated in each 15-minute window. Spreads arrivals evenly so your kitchen and team aren't overwhelmed.
Pace by
Turn time90 min
30 min150 min
300 min service ÷ (90 + 10 buffer) = 3 turns
20 covers / 15 min
Up to 80 covers per hour across all sections
Max Covers per 15 Minutes
20
150
Max Covers per Hour
80
4200
How Guests Arrive
Each block = 15 min window. Height = seated guests.
Without Pacing
40 guests at 7:00 PM
With Pacing
20 at 7:00, 20 at 7:15
Turn Time & Buffer
Buffer between seatings10 min
Table reset/cleaning time between parties
Walk-in Reserve
Reserve for walk-ins0%
No tables reserved for walk-ins
Covers by Section & Time Click cell to edit · ghost = last week
Total Covers142 / 180
Utilisation79%
Money Left on Table$2,40038 empty seats
Revenue Forecast$18,400
Last Week156 covers
Waitlist6 parties
Active Waitlist 8 parties
Waitlist Settings
Auto-seat when available
Automatically seat guests when a table opens
SMS notification
Notify guests via SMS when their table is ready
Max waitlist size
Maximum parties on the waitlist at once
Response window
minutes
Time guests have to respond before losing their spot
Party Size
Minimum party size
Maximum party size
Large party threshold
Parties of this size or larger trigger the action below
Large party action
Booking Windows
Advance booking window
Booking interval
Same-day bookings
Allow guests to book for today
Same-day cutoff
Allow reservation requests
Let guests request times outside availability
Channel-Specific Pacing
Maximum covers per 15-minute slot by booking channel
Online — max per slot
Phone — max per slot
Walk-in — max per slot
Timed Table Release
Hold tables for walk-ins
tables
Reserve tables per section for walk-in guests
Auto-release before slot
minutes before
Release held tables if not filled by walk-ins
Confirmations
Auto-confirm bookings
Automatically confirm new reservations
Auto-confirm up to party of
Larger parties will require manual approval
Email confirmation
Send confirmation email to guest
SMS confirmation
Send confirmation SMS to guest
Reminders
Select when to send booking reminders
2 hours before
4 hours before
24 hours before
48 hours before
Reminder channel
Request confirmation reply
Ask guest to confirm attendance via reply
Table Assignment
Auto-assign tables
Automatically assign tables based on party size and section
Buffer between seatings
minutes
Allow overbooking
Accept bookings beyond capacity
Combine tables for large parties
Automatically join adjacent tables
Turn Times
Waitlist SMS Templates
Customise the SMS messages sent to guests on the waitlist. Use {guest_name}, {party_size}, {venue_name}, {wait_time}, {link} as placeholders.
Added to waitlist
Table ready notification
Removed from waitlist
No response timeout
Booking Confirmation & Reminder Templates
Automated messages sent when bookings are confirmed, modified, or upcoming. Use {guest_name}, {party_size}, {date}, {time}, {venue_name}, {venue_address}, {link}.
Booking confirmed — SMS
Booking confirmed — Email subject
Booking confirmed — Email body
Reminder — SMS
Reminder — Email subject
Reminder — Email body
Booking modified — SMS
Booking cancelled — SMS
Online Reservation Emails
Emails sent to guests who book through the online widget. These override the defaults above for online bookings.
Use custom online templates
Override default emails with online-specific versions
Online booking — Email subject
Online booking — Email body
Online booking — Include in email
Venue map
Parking instructions
Dress code
Cancellation policy
Parking instructions
Dress code
Post-Visit
Review request
Send review request after visit
Google review link
Send review request after
Cancellation Policy
Allow guest cancellation
Guests can cancel their own reservation
Cancellation window
hours before
Late cancellation fee
$per person
No-show fee
$per person
Deposits
Require deposits
Collect deposits at time of booking
Deposit type
Deposit amount
$per person
Require deposit for parties of
or more
Refund policy
Deposit timing
Credit card hold
Hold card on file without charging
Guest Tiers
Access Rules
Priority Seating
VIP preferred sections
Rooftop Mezzanine
Blackout override for VIP+
Allow VIP and above to book during blackout dates
Templates
General
Hero
Search
Time Slots
Gift Cards
Venues
Stories
Experience
Press
Booking Form
Footer
Layout
Events
Analytics

Templates

Widget Settings v3
Using: Premium Restaurant

Selecting a template sets defaults. You can customise everything after.

Premium Restaurant
Active
Casual Cafe
Use Template
Bar & Lounge
Use Template
Fine Dining
Use Template
Fast Casual
Use Template
Business Name
Tagline
Description
Logo
DB
Colors
Primary
Secondary
Accent
Background
Text
Typography
Heading Font
Body Font
Shape & Theme
Border Radius
12px
Dark Theme
Custom CSS
Hero Section Enabled
Mode
Hero Images (max 5)
×
×
×
Carousel Speed
6s
Overlay Opacity
45%
Content
Heading Text
CTA Button Text
Show CTA Button
Layout
Show Area Filters
Show Date Headers
Display Mode
Time Only
Time + Area
Time + Price
Style
Selected Pill Color
Pill Border Radius
10px
Gift Cards Enabled
Heading
Subtitle
Preset Amounts
$50 ×
$100 ×
$150 ×
$200 ×
+ Add
Allow Custom Amount
Button Text
Card Style
Placement
Venue Showcase Enabled
Section Heading
Section Subtitle
Venue Cards
Rooftop Terrace
Image
×
Title
Description
Link URL (optional)
Bar & Mezzanine
Image
×
Title
Description
Link URL (optional)
Ground Floor
Image
×
Title
Description
Link URL (optional)
Stories & Media Enabled
Section Heading
Section Subtitle
Source
Story Items
Friday Night
Media Type
Image
×
Caption
Chef's Special
Media Type
Image
×
Caption
Signature Experience Enabled
Section Heading
Section Subtitle
Experience Items
Handmade Pappardelle al Tartufo
Image
×
Title
Description
Price
Link URL (optional)
Osso Buco alla Milanese
Image
×
Title
Description
Price
Link URL (optional)
Wood-Fired Pizza Margherita
Image
×
Title
Description
Price
Link URL (optional)
Press & Media Enabled
Section Heading
Press Items
Broadsheet
Thumbnail
×
Outlet Name
Headline
Article URL
Concrete Playground
Thumbnail
×
Outlet Name
Headline
Article URL
Urban List
Thumbnail
×
Outlet Name
Headline
Article URL
Form Fields
Name
Email
Phone
Require Phone
Occasion
Special Requests
Occasion Tags
Birthday ×
Anniversary ×
Date Night ×
Business Dinner ×
Special Occasion ×
Celebration ×
Work Function ×
Just Because ×
+ Add
Content
Form Heading
Submit Button Text
Terms Text
Terms URL
Deposit
Enable Deposit
Amount ($)
Mode
Hold (authorize only)
Charge (capture immediately)
Drag sections to reorder how they appear on your widget. The preview updates in real-time.
Hero 1
Business Info 2
Search & Time Slots 3
Gift Cards 4
Venue Showcase 5
Stories & Media 6
Signature Experience 7
Press & Media 8
Footer 9
Create and manage promotional events for your widget
All Active Scheduled Expired
Active
Valentine's Day Sat Feb 14th
A romantic five-course Italian journey for two. Rooftop sunset seats and basement vibes.
Posted on 19 January 2026
Event Name
Description
Price Text
CTA Text
Display
Trigger
Start
End
Inactive
Book Father's Day
Spoil dad with a pint and a Parma this Sunday.
Posted on 7 September 2025
Event Name
Inactive
Book Mother's Day Now
Spoil momma this Mother's Day Sunday May 11th. All levels available.
Posted on 11 May 2025
Event Name
Recurring
Aperitivo Hour
Tuesday – Friday 4pm-6pm
Posted on 15 April 2025
Event Name
Overview
Total Views
2,847
+12.3%
Unique Visitors
1,923
+8.7%
Total Bookings
248
+15.2%
Conversion Rate
8.7%
+2.4%
Repeat Customers
67
27% of bookings
New Customers
181
73% of bookings
Regulars (3+ visits)
28
+4 this week
Avg Party Size
3.4
guests
Gift Cards Sold
12
$1,450 revenue
Avg Booking Value
$142
+$8 vs last week
No Shows
3.2%
-1.1%
Avg Time on Widget
2m 18s
+12s
Bookings — Last 7 Days
28
31
38
29
44
52
34
MonTueWedThuFriSatSun
Booking Funnel
Widget Views2,847100%
↓ 34.2% proceeded
Search Interactions97434.2%
↓ 42.3% clicked a slot
Time Slot Clicks41214.5%
↓ 78.6% opened form
Form Opens32411.4%
↓ 76.5% completed
Confirmed Bookings2488.7%
Traffic Sources
Instagram 842 visits 29.6%
Google (Organic) 724 visits 25.4%
Direct / Bookmark 612 visits 21.5%
Facebook 298 visits 10.5%
YouTube 187 visits 6.6%
Google Maps 112 visits 3.9%
Other / Referral 72 visits 2.5%
Top Booking Times
7:00 PM23% of bookings
7:30 PM18%
6:30 PM15%
12:30 PM12%
8:00 PM10%
Popular Occasions
Date Night34%
Birthday22%
Business Dinner16%
Anniversary12%
No occasion selected16%
Device Breakdown
Mobile
68%
Desktop
22%
Tablet
10%
Drop-off Points
Left before searching65.8%
Searched but didn't click slot57.7%
Clicked slot but didn't open form21.4%
Opened form but didn't complete23.5%
Reserve Your Table
Reserve Your Table
Da Bruno
Est. Richmond 1987
For over three decades, Da Bruno has been Richmond's home for authentic Italian dining. Five levels of carefully curated spaces, each with its own character.
Choose Your Perfect Time
Available reservations for your selected party size
Today, Feb 13
5:30 PM
Ground Floor
6:00 PM
Rooftop
7:00 PM
Bar
7:30 PM
Ground Floor
Gift the Experience
Give someone a night at Da Bruno
$50
$100
$150
$200
Explore Our Venues
Five levels, endless possibilities
Rooftop Terrace
Intimate dining under the stars
Bar & Mezzanine
Craft cocktails & aperitivo
Ground Floor
Classic Italian dining
Live from Da Bruno
Recent moments captured
Friday night
Chef special
New wine
Sunday
Signature Experience
Each dish tells our story
Pappardelle al Tartufo
Fresh egg pasta with black truffle
$42
Osso Buco alla Milanese
Slow-braised veal shank
$48
Pizza Margherita
San Marzano, fior di latte, basil
From $18
As Seen In
Broadsheet
Da Bruno: Choose Your Own Adventure
Concrete Playground
Five Levels of Italian Dining
Urban List
Melbourne's Best Italian
Total Covers142 / 180
Waitlist6 waiting
Next Arrival4 min
Utilisation79%
Revenue Forecast$12,460

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