Business Details
Business name
Trading name
Shown on receipts and customer-facing screens
ABN
Australian Business Number — shown on receipts and invoices
Business type
Cuisine
Address
Phone
Email
Website
Regional
Timezone
Currency
Date format
Device Language
Per-device setting. Your Chinese chef sees 中文, your German waiter sees Deutsch.
Language
Payment Methods
Card payments
Accept Visa, Mastercard, Amex via terminal
Apple Pay / Google Pay
Contactless mobile payments
EFTPOS
Direct debit via EFTPOS terminal
Cash
Accept cash payments with drawer tracking
Payment Provider
Connected payment terminal and processor.
Stripe Terminal
BBPOS WisePOS E · SN: WPE-1234567
Surcharges & Tax
Surcharges can be recurring (every weekend, public holidays) or one-off (specific dates). Applied automatically at checkout.
Tips
Enable tipping
Show tip prompt on payment screen
Tip presets
%
%
%
Allow custom amount
Guest can enter a custom tip
Tip on receipt
Show tip line on printed receipt
Receipts
Auto-print receipts
Print customer receipt after every payment
Email receipt option
Offer to email receipt to guest
Show venue logo
Print logo at top of receipt
Show server name
Print staff member who processed the order
Show ABN
Print ABN for tax purposes
Receipt footer text
Cash Management
Require opening float
Staff must enter float amount when opening register
Default float amount
$
End-of-day count
Require cash count when closing register
Manager approval for drops
Require manager PIN for cash drops above threshold
Drop threshold
$
Discounts are configured in POS Controls → Menu
Roles & Permissions
Default permissions by role. Override per employee in their profile. Click toggles to change.
| Permission | Owner | Manager | Supvsr | Server | Bartndr | Kitchen | Host | Runner | Cashier | Trainee |
|---|
Onboarding
Self-onboarding
New staff complete their own profile via invite link
Require documents
Request TFN, super, bank details during onboarding
Welcome message
Send welcome SMS/email when staff is added
Timesheets
Auto clock-out
Automatically clock out after shift end + buffer
Auto clock-out buffer
Rounding
Round clock-in/out times to nearest interval
Early clock-in prevention
Block clock-in more than X minutes before shift
Grace period
Fair Work Award
Use award rates
Pre-fill wages from Restaurant Industry Award (MA000119)
Auto-calculate penalty rates
Sat 1.25x, Sun 1.5x, PH 2.25x, Late Night 1.15x
SMS Configuration
Enable SMS notifications
Send automated messages via Twilio
Sender phone number
Customers will see this as the sender. Must be a verified Twilio number.
Sender name (alpha tag)
Displayed instead of phone number where supported (AU, UK, EU). Max 11 characters.
SMS Channels
Booking confirmations
Instant SMS when booking is made
Booking reminders
Reminder before reservation
Remind at
Include confirm/cancel links
Waitlist notifications
Notify guests when table is ready
No-show follow-up
Polite message after missed reservation
Marketing messages
Promotional SMS campaigns (opt-in only)
Monthly SMS budget
messages
Current usage: 87 / 250 this month
Email Configuration
Enable email notifications
Sender email
Customers will see this as the "From" address
Sender name
Reply-to email
Where customer replies are delivered
Email provider
Platform Default sends via SendGrid with best deliverability
Domain Verification
Verify your domain to send emails from your own address with full deliverability.
Domain Verified
dabrunorichmond.com
DNS Records
SPF
TXT — v=spf1 include:sendgrid.net ~all
DKIM
CNAME — s1._domainkey.dabrunorichmond.com
DMARC
TXT — v=DMARC1; p=quarantine; rua=mailto:dmarc@wabi.au
Email Channels
Choose which emails to send from which address.
Booking confirmations
ciao@dabrunorichmond.com
Booking reminders
24h and 2h before reservation
Cancellation notices
When a booking is cancelled or modified
Waitlist updates
Notify when table becomes available
Digital receipts
Email receipt after payment
Marketing & loyalty
Promotional emails and loyalty updates
Review requests
Post-visit feedback requests
Review Requests
Automatic review requests
Email guests after their visit asking for a review
Send after
Review link
Google Reviews, TripAdvisor, or other review platform URL
Email subject
Email message
Message Templates
Customise automated messages. Use {{guestName}}, {{time}}, {{date}}, {{partySize}}, {{businessName}}.
Reservation Confirmed
Hi {{guestName}}, your reservation at {{businessName}} for {{partySize}} on {{date}} at {{time}} is confirmed!
Reservation Reminder
Reminder: You have a reservation at {{businessName}} tomorrow at {{time}} for {{partySize}} guests.
Waitlist Ready
Great news! Your table at {{businessName}} is ready. Please head to the host stand.
Cancellation
Your reservation at {{businessName}} on {{date}} at {{time}} has been cancelled.
Review Request
Hi {{guestName}}, thank you for visiting {{businessName}}! We'd love to hear about your experience.
Service Periods
Split your day into periods. Affects reservations, POS filtering, staffing, and reporting.
Operating Hours
When your venue is open. Controls booking availability and online ordering.
Monday
–
Tuesday
–
Wednesday
–
Thursday
–
Friday
–
Saturday
–
Sunday
–
Closures
Named closures for holidays, events, private bookings. Supports recurring and one-off.
Christmas Day
All sections
Good Friday
All sections
Staff Training
Kitchen only
Private Event
Mezzanine only
Last seating settings are in Reservation Controls → Booking Rules
Wabi Direct
Your own ordering channel. 0% commission.
Enable Wabi Direct
Accept orders through your own branded link
Order link
Share this link on your website, socials, and Google listing
Platform Integrations
Uber Eats
Receive Uber Eats orders in Wabi
DoorDash
Receive DoorDash orders in Wabi
Menulog
Receive Menulog orders in Wabi
Online Ordering Settings
Auto-accept orders
Automatically accept incoming online orders
Default prep time
Pause orders
Temporarily stop accepting online orders
Widget customisation, experiences, and content are in Reservation Controls → Widget
Connected Services
Stripe
Payment processing
Xero
Accounting & bookkeeping
Google Business
Reserve with Google, reviews
Mailchimp
Email marketing sync
Twilio
SMS notifications
Zapier
Connect 5000+ apps
API Access
Enable API
Allow external apps to connect via REST API
API Key
Regenerate in the developer portal
Webhook URL
PIN Access
Require PIN to unlock
Staff must enter their PIN to access the register
Auto-lock after
Security PIN for settings
Require owner/manager PIN to access settings
2FA Requirements
Require SMS verification for sensitive actions.
Voids
Refunds
Bank details changes
Data export
Session Management
Force logout on close
Require re-authentication when app is closed
Single device per user
Staff can only be logged in on one device at a time
Audit & Logging
Activity logging
Track all staff actions — orders, refunds, voids, settings changes
Export audit logs
Allow managers to download activity reports
Log retention