Wabi — Reservations

Waitlist 5 waiting ~22 min avg ▼

3

173Covers

69Bookings

Capacity

92%

booked tonight

+12 covers vs last Friday

Booking Sources

Wabi41104

Phone410

In-House2459

Experience00

BkgsCovers

Peak Window

7:00–8:30

42 covers in 90 min

Walk-in Forecast

~8

Expected walk-ins 7–8pm

Based on last 4 Fridays

Turn Time Forecast

82 min

Avg turn tonight based on party sizes

2-top68 min

4-top85 min

6+105 min

Dietary Tonight

4

Allergies

1

Vegan

2

Celiac

1

Halal

VIPs & Special Occasions

Anna Johansson
VIP · 12th visit · Table M3 · 6:00 PM
VIP
Soichiro Nakagawara
Regular · 22nd visit · Table M1 · 6:30 PM
Regular
Mei Lin Wu
First visit · Birthday · Table W3 · 7:00 PM
Birthday
Clara Fontaine
Press · 15th visit · Table P2 · 7:00 PM
Press
Daniel Kim
New guest · Birthday · Table M8 · 8:00 PM
Birthday

⚠ Allergy Summary (Print for Kitchen)

M1

Nut

Nakagawara · 6:30 PM

W1

ShellfishCeliac

Nakata · 6:30 PM

W3

Vegan

Wu · 7:00 PM

M8

Dairy

Kim · 8:00 PM

Service Flow

Covers per 15 min

No-Show Risk

Omar Hadid
2 previous no-shows · M6 · 7:00 PM
High risk

Server Sections

SarahM1-M5 · 18 covers
JamesM6-M10 · 14 covers
MichaelW1-W4, P1-P2 · 22 covers
LisaB1-B4, S1-S4 · 16 covers

Waitlist

5 guests waiting · ~22 min avg wait

In Queue

5

Avg Wait

22 min

Seated Today

12

Walk-aways

2

Next table available in ~8 min

Table M3 (6-top) · Anna Johansson requesting bill

Waitlist Notifications

General Settings

Notification Channel

Sender Name

Appears as the sender on guest devices

Table Hold Duration

How long to hold after notifying guest

Auto-release expired holds

When off, host must manually release

Guest self-removal

Guests reply naturally to leave — "cancel", "not coming"

AI Concierge Premium

Enable AI Concierge

AI handles guest replies in your venue's voice

Tone

Custom Instructions

Escalate to host

Hand off to a human when AI can't help

Preview — how your concierge responds

Hey, do you guys have parking?

Hi! Yes, we have free valet parking right at the front entrance. Just pull up and we'll take care of it for you. See you soon! 🚗

Running about 10 min late, is that ok?

No worries at all! I've noted that down — we'll hold your spot. See you when you get here.

Message Templates

Joined Waitlist Sent when guest is added

{guest_name} {restaurant} {party_size} {wait_time} {position} {widget_link}

Preview

Hey Sarah! You're on the list at Da Bruno — party of 4, about 20 minutes from now. You're #3 in line.

Track your spot here: wabi.app/w/abc123

Just reply if anything changes — we're here.
Reply STOP to unsubscribe.

You're Next Sent when guest moves to #1

Sarah, you're up next! Head over to Da Bruno now and we'll have your table ready when you arrive.

Table Ready Sent when host marks ready

Great news Sarah — your table at Da Bruno is ready! Come on through. We'll hold it for you for the next 10 minutes.

Hold Expiring Sent 2 min before hold expires

Hey Sarah, just checking in — your table at Da Bruno is still waiting for you but we can only hold it for another 2 minutes. Let us know if you're on your way!

Spot Released Sent when hold expires · Off by default

Hey Sarah, looks like we missed you tonight. Your spot at Da Bruno has been released — but we'd love to see you next time. Book anytime: wabi.app/w/abc123

Compliance

Reply STOP to unsubscribe.

Automatically appended to every message. Required by Australian spam regulations. Cannot be removed.

Name Party size Waiting time Remain Time Table Actions

✓

Table M3 hit target!

$105 / $100 — great upselling

Service Summary — Friday 16 Feb

Covers served74 / 78 booked (95%)

Revenue$14,210

Revenue per cover$192

Revenue per seat-hour$38.40

Avg turn time82 min (target: 75)

No-shows2 (Omar Hadid, +1)

Late cancellations1

Walk-ins seated6 / 9 (67%)

Waitlist conversion3 / 3 (100%)

⚠ Table W3 exceeded turn time by 45 min (avg is 12 min over) — investigate

⚠ Omar Hadid — 3rd no-show. Recommend requiring credit card hold.

Walk In

2 Guests

TB 12

Bill

Actions

Guest

Tap items to add

Phone orders

Reservations

Waitlist

POS

Bump

Online

Transactions

Alerts